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Thank you for visiting JGPILATES.Following are the terms and conditions that constitute our Shipping Policy.

Domestic Free Shipping promotion is only valid for purchases over $50 and shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted.

Shipment processing time

We strive to get your merchandise to you as quickly as possible. All physical orders are processed within 1-3 business days from Las Vegas, NV. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

During Holiday Season there may be delay due to higher volume of shipments, you may experience longer than usual receive times

 Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Returns Policy

Our ​Return & Refund Policy​ provides detailed information about options and procedures for returning your order.